Privacy Policy

1. Information We Collect

When you use our website, we may collect the following information:

• Name
• Phone number
• Email address (if provided)
• Property address or service location
• ZIP/postal code
• Details about your service request
• IP address, browser type, device information, and website usage data collected through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• Process and respond to your service requests
• Connect you with qualified home service providers
• Contact you regarding your request
• Improve our website and customer experience
• Prevent fraud and ensure website security
• Comply with applicable legal obligations

3. Sharing Your Information

We may share your information with:

• Independent contractors and service providers who can fulfill your request
• Customer support and technology service providers assisting with our operations
• Legal authorities when required by law or to protect our legal rights

We do not sell your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Analyze website traffic and performance
• Remember user preferences
• Enhance your browsing experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children's Privacy

Our services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website, or call (833) 522-4104.